The Corporation serves a diverse customer base. RSRTC is uniquely positioned to serve this broad and growing market because:

• Offers low fares for passengers everyday.
•Spacious and convenient Bus Stands with all amenities for waiting and in-transit passengers.
•Offers the only means of regularly scheduled intercity transportation to most cities, towns and small villages across the State and neighboring States.
•Offers reservation facilities for all deluxe and express buses.
•Provides additional seats during peak travel periods to accommodate passengers.
•As a socially conscious body offer concessions in fares and facilities to physically challenged.
•Offers concessional fare to the sick, freedom fighters, widows and families of soldiers who died in war.

The Corporation has 48 depot spread over the State. The Corporation buses daily cover over 1.5 million kilometers catering to nearly 1 million passengers through its network of over 13000 services to all-important places in Rajasthan and adjoining States of Gujarat, Haryana, Punjab, Delhi, Uttar Pradesh, Himachal Pradesh, Madhya Pradesh and Maharashtra. RSRTC is operating regular air-conditioned and super deluxe buses between Jaipur and Delhi. To keep impeccable safety standard RSRTC maintains a high turn over of buses. Not keeping a bus in service on average for more than seven years. RSRTC is also socially conscious and affords concessional rates to senior citizens, physically challenged persons and relatives of soldiers who died in war.

RSRTC has an enormous in-house facility for maintenance and engineering. Buses are fabricated with latest specifications. The major items of consumption such as tyres, spare parts are purchased from the manufacturers and their recognized original equipment manufacturer under the purchase policy. The scrap material like condemned buses; spares and tyres are sold through open auction at Jaipur, Ajmer and Jodhpur.